New Start | Adult Services

Leicester Street

Leicester Street is newly refurbished accommodation-based service in the town centre of Southport, and as such, is part of New Start’s Sefton Homeless Accommodation provision. It is a specialist mixed gender hostel provision based service with 24-hour on-site support for residents who are homeless.

A large renovated Victorian hotel, Leicester Street comprises of 16 rooms renovated to a high spec, all with their own bathroom and toilet facilities. Each room is furnished with quality furniture and is made ready with bedding, towels and toiletries. There is a communal lounge and kitchen as well as a well maintained large garden which residents can use at their leisure. The garden is also used for outdoor sessions in the summer months.

The Service seeks to provide support that will enable our clients to find permanent homes. To do this, our staff will facilitate access to a range of specialist services in respect of Substance Abuse, Mental Health, Offending, Education, Training and Employment and Physical Health and Well-being to meet the specific needs of our clients.

Eligibility Criteria

Must have one or more support needs
Be willing to engage with support provided as part of the accommodation offer
Must abide by house rules
No alcohol or drugs permitted at the project
Referrals to Leicester Street must be made via the MainStay Gateway

Learn More About MainStay Here

Emergency Pods

In addition to the residential service, we have remodelled part of the property to provide 4 emergency pods for overnight use. These are 4 individual en-suite rooms that are used by the local council to provide individuals with the opportunity to have somewhere to sleep for one night at a time whilst they will be supported to find something more permanent to meet their needs.

The pods are equipped to the same high standard as the residential rooms with TV's, toiletries and towels, and individuals using this facility will also be offered a hot meal. No alcohol or drugs will be permitted in the service and it is also expected that individuals accessing the service will act in a respectful manner.

To access this service, a MainStay assessment must be completed by the local Housing Options team or Life for Life. Pod referrals must be made between 9am-5pm Monday to Friday and clients must arrive at the service between 6pm-8pm.