New Start is a family run not-for-profit organisation established in 1997 for the specific purpose: ‘to provide residential and supported accommodation services for homeless people or people with little or no housing choice’. 

At its conception, the organisation provided services for just a small number of vulnerable adults, but now after more than 20 years of work and development in the social care sector, we have grown into a well-established and successful Merseyside-based social enterprise. We now provide a broad range of housing and social care services designed to meet the diverse needs of over 340 vulnerable men, women and young people across Merseyside which are delivered by our committed workforce of more than 120 members of staff.

The expansion and diversity of the services New Start provide today, has been the direct result of our commitment to reinvest any financial surplus back into the development of activities and services which directly relate to the organisations aspirations. We are also aware that New Start's long term success and stability, is strengthened by our desire to continually evolve, remodel and diversify the services we provide, so that they remain strategically relevant to commissioning bodies and continue to meet the needs of the needs of the communities we serve.

Our services are now broken into two specific groups, these being: -


  • Adult Services: providing housing and support through a range of needs specific services, which collectively have the capacity to offer nearly 300 units of accommodation for vulnerable adults and families.


  • Residential Childcare (New Start Childcare): comprising of three residential children’s homes offering therapeutic residential care for young people between 10 and 18 years of age

 Neil Baynes,                   Managing Director

At New Start we apply creative  and innovative approaches to supporting vulnerable adults, young people and children. As we continue to evolve as an organistaion, we  are committed to ensuring these principles underpin our existing services and are firmly embedded into the design of any future developments we undertake.

All the developments we have undertaken at New Start have been motivated by our socially focussed mission statement, and we are committed to ensuring these values will continue to be at the heart of our work going forward,


New Start Ltd

179 Townsend Lane



L13 9DN


Tel: 0151 708 7103

Fax: 0151 708 8239


Company No. 3452521