New Start has grown and developed massively since its inception in 1997 and this has been mainly due to being a forward-thinking organisation with an ethos that encourages staff to ‘think outside the box’ and propose new services and methods to better engage service users.
We will continue to use this approach to develop new and innovative services to meet identified demands within our sector in the future. With a view to strengthening the profile of the company and becoming recognised as a highly competitive provider of social accommodation and support services, New Start has recently commenced the accreditation process for the nationally recognised body:
Homes and Communities Agency.
A significant purpose for undertaking such accreditations is to highlight the professionalism of New Start and therefore make the company more attractive to our current and future stakeholders. In addition, achieving the ISO9001 accreditation has provided New Start with a purposeful approach to administration and office related
functions, whilst HCA registration will instil more confidence in our stakeholders in our ability to deliver.
Further to the above, New Start will soon be assessing the registration process for the Care Quality Commission. This will allow the organisation to deliver certain health and social care functions for which ongoing assessment and audit is required from this particular body. This will permit New Start to better support our service users with more entrenched mental and physical needs and allow us to investigate a wider range of development opportunities.