New Start | Residential Childcare

Spencer House

Spencer House provides full time care and accommodation for up to 4 children or young people ages 11-18 yrs with emotional and/or behavioural difficulties, learning disabilities and those who may experience issues relating to their mental wellbeing.

Spencer House is a welcoming and homely environment that offers specialised support. An experienced and motivated team will work closely with the young people and support them to manage independently. Spencer House has support and guidance from their psychotherapist who uses a model of trauma informed care and cognitive behavioural therapy. This ‘trauma informed approach’ to care is felt throughout all areas of the home.

Spencer House offers supportive and individualised care packages for young people with complex behaviours which restrict their opportunities and may negatively impact their development. Our goal is to restore or help the young person discover and develop their ability to function in new and pro social ways within relationships in many social settings like schools, families, with peers etc. Using pro-social modelling we aim to teach our young people to interact positively. Modelling positive responses to situations that may be stressful or traumatic for children, develops their self-awareness and supports them in learning more helpful ways of responding to stress and anxiety.

The children and young people accommodated at Brook Cottage will have been assessed as needing longer term care in a residential setting, where our team of residential workers will then work with them to support their needs. The Registered Manager of the Home will manage different packages of support, tailored to each young person, including education and leisure activities so all their needs are met.

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We recognise each child as an individual and develop bespoke packages of care to meet their individual needs. We want young people to feel safe and develop trusting, lasting relationships within which they can learn, grow and develop. Our planned environment is designed and constantly evaluated and reviewed with this in mind.

Diversity and equality

Young people accommodated at the home may also experience moderate learning disabilities or minor physical disabilities; our staff strongly value diversity and equality and work with an inclusive attitude to offer a person-centred approach, this ensures the Home provides a non-judgemental environment not only for the staff, but for the young people working towards developing such skills.