New Start Childcare was established in March 2010 to provide high quality not for profit residential childcare across Merseyside and the North West of England. All our residential services are Ofsted registered and have a therapeutic approach which helps us to provide safe, secure and stable homes for children and young people from age 10-18  years: at our Spencer House service, we are also able to offer an emergency placement for up to 5 days which includes a full hollistic assessment of needs.

The primary purpose of our provision is to provide a caring/nurturing environment, for children and young people who have been assessed as needing residential care. We use a therapeutic approach to assess and address the needs of each young person through education, planned social actiivities, direct work and one to one therapy.

We are always led by the identified needs of the young people in all aspects of service delivery. There is a clear aim is to provide a warm, stable, safe and secure environment for our young people and all of our Homes are well maintained and furnished, with input from the young people on colour schemes and soft furnishings.

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New Start’s qualified and highly experienced Psychotherapist is available to work with all young people across our Homes, and works closely with our managers and staff to ensure the care planning for each young person is underpinned by a therapeutic approach. This comprehensive therapeutic support is a significant factor in helping maintain placement stability, improve esteem for young people and ensure the highest possible level of safeguarding.

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