Accommodation
New Start currently operate 4 accommodation-based schemes for vulnerable adults:
1. Prospect Lodge
2. The Supported Tenancies Scheme
3. The Community Housing Scheme
4. The Abstinence Housing and Support Service. (Click Here)
1. Prospect Lodge – 24 Hour Supported Scheme
Prospect Lodge is a specialist single-site accommodation based service, for people with enduring mental health problems. The service is delivered in a large renovated Georgian house and former convent. In this building New Start operates a service for up to fifteen people with varied mental health issues. The service is staffed twenty-four hours per day by a team of dedicated support workers, who have a deep understanding of the complex issues associated with mental illness.
Referrals to Prospect Lodge are made direct by Mental Health Teams across Liverpool. The service is proven as being immensely effective in preventing the relapse of mental health and re-hospitalisation, whilst enabling resident’s to sustain living within the community and move towards greater independence.
2. Supported Tenancies Service - Floating Support Scheme
New Start’s Supported Tenancies Service is an accommodation-based project providing support for up to 77 people, living within both shared and self contained properties.
The service offers medium to long-term housing options for vulnerable individuals who often have experience of multiple tenancy breakdowns. Service users who access this project usually have a history of homelessness and may have encountered frequent episodes of rough sleeping. Some struggle with the complexities of living with mental illness; whilst others may experience difficulties relating to long term alcohol dependency, or may have an offending history. It is clear that what ever their issue(s) may be, these people require a stable environment were they can be supported to address these issues at a positive and realistic pace whilst in their own tenancy.
Prospect Lodge and the Supported Tenancies Service are currently commissioned by Liverpool’s Supporting People Body
3. Community Housing Scheme
New Start’s Community Housing Scheme focuses on overcoming the many barriers and difficulties faced by vulnerable adults and families trying to access quality housing within the Private Landlord Sector. In developing this service New Start have successfully gained the trust and respect of many nationally and locally based Landlords and Property Agents.
A portfolio of more than 70 quality homes has been built-up within this service, in which housing for the socially excluded (who otherwise would be living within temporary and unstable housing environments) are now making homes for themselves and working towards securing their housing as private tenants with the help and support of New Start’s staff.
Quality, Safe and Stable Accommodation
New Start understands that both the living environment and the condition of accommodation are instrumental factors in sustaining the health and well-being of vulnerable adults. Therefore, in addition to having a team of support staff dedicated to addressing the needs of the service users, the organisation also has a team of highly skilled maintenance workers, who through training and experience also have a good understanding of the diverse needs of vulnerable adults. This section of the staff team ensures that New Start can provide a rapid response to maintenance and repairs as they arise, competently identifying and addressing Health and Safety issues, proficiently – guaranteeing continual safety to all those accessing a service from New Start.
Accommodation